Withdrawal

Right of revocation

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must send us

LENGLING LUXURY GmbH & Co KG
Am Haag 8, 82166 Gräfelfing – Munich
Phone: +49 (0) 89 85 83 610 10
Fax: +49 (0) 89 85 83 610 25
E-mail: shop@lengling.com

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to
the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, i.e. for perfumes or cosmetics which were produced according to the individual determination of the properties and/or ingredients by the customer according to his specific needs;
the delivery of sealed goods, such as perfumes and beauty products, which are not suitable for return for reasons of hygiene and health, if the sealing cellophane and the original packaging have been removed, opened, damaged or tampered with by the customer or a person acting on their behalf. LENGLING LUXURY GmbH & Co. KG inspects the packaging and condition of each individual product returned, as the essential integrity of the respective products is an indispensable prerequisite for exercising the right of withdrawal.
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).
– To:
LENGLING LUXURY GmbH & Co KG
Am Haag 8
82166 Gräfelfing – Munich
Phone: +49 (0) 89 / 858361010
Fax: +49 (0) 89 85 83 610 25
E-mail: shop@lengling.com

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notification on paper)
– Date
————-
(*) Delete as appropriate.